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Branch Manager

2 months ago

Bronx, New York, United States Dime Community Bancshares Full time
Job Title: Branch Manager

At Dime Community Bancshares, we are seeking a highly skilled and experienced Branch Manager to lead our team in the Bronx Branch. As a Branch Manager, you will be responsible for the overall management of the branch, providing leadership, direction, and training to staff members. You will instill a team concept of organization, sales motivation, and customer service, ensuring that the branch operates in a productive, efficient, and profitable manner.

Key Responsibilities:
  • Maintain overall accountability for the branch's daily operations, providing direction to the Assistant Branch Manager and/or other branch staff.
  • Supervise the Assistant Branch Manager and Customer Service Representatives/Associates on a daily basis.
  • Inspire and create a motivating environment through mentoring, role modeling the desired behaviors.
  • Set expectations for branch staff and hold them accountable for results.
  • Promptly address performance issues, working with retail leadership and HR as appropriate.
  • Lead hiring, performance management, compensation, communication, and evaluation of branch staff.
  • Make overdraft decisions and review, approve, process, and close loan requests within their authority.
  • Ensure that the branch is in compliance with all security measures as outlined in the branch security manual.
  • Work with the Regional Manager to meet branch sales goals and maintain a pro-active business development attitude toward both customers and prospects.
  • Monitor goal and branch profitability reports to measure performance.
  • Work toward the goal of maximizing income in all areas related to the branch and control branch expenses to ensure that the branch maintains profitability.
Qualifications:
  • Bachelor's degree in business administration or liberal arts degree with business administration courses; or minimum five years' work-related experience.
  • Previous experience in branch management.
  • Must be a notary public or become one within 6 months of hire.
  • Meet criteria for satisfactory credit history.
  • Advanced PC, Network, Advanced E-Mail, Director, Internet, Word Processing, Spreadsheet, ITI Advanced, Transaction Research.
  • Working knowledge of applicable aspects of regulations as documented on the compliance chart.
  • Must comply with all state and federal regulations.
  • Customer service orientation.
  • Excellent written and verbal communication skills, particularly in times of change.
  • Strong influencing and negotiating skills.
  • Knowledge and understanding of banking industry and operations.
  • Excellent organizational and time management skills.
  • Strong critical thinking and problem-solving skills.
  • Adaptable, agile, tenacious.
  • Ability to quickly learn business processes, systems, industry, competitive landscape.