Service Delivery Representative
7 days ago
Customer Service Representative
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in providing exceptional customer experiences that drive the growth and success of our business.
Key ResponsibilitiesYour primary responsibilities will include:
- Answering customer inquiries and providing policy information
- Assisting clients with policy changes and updates
- Processing insurance claims and following up with clients
- Maintaining accurate records of customer interactions
To succeed in this role, you will need:
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Previous customer service experience preferred
We offer a competitive compensation package, including:
- Bonus based on performance
- Competitive salary ($50,000 - $70,000 per year)
- Opportunity for advancement
- Paid time off
- Training & development
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