Service Delivery Representative

7 days ago


Benton, Missouri, United States Nicole Dirnberger - State Farm Agent Full time
Job Title

Customer Service Representative

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in providing exceptional customer experiences that drive the growth and success of our business.

Key Responsibilities

Your primary responsibilities will include:

  • Answering customer inquiries and providing policy information
  • Assisting clients with policy changes and updates
  • Processing insurance claims and following up with clients
  • Maintaining accurate records of customer interactions
Requirements

To succeed in this role, you will need:

  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks
  • Previous customer service experience preferred
Benefits and Compensation

We offer a competitive compensation package, including:

  • Bonus based on performance
  • Competitive salary ($50,000 - $70,000 per year)
  • Opportunity for advancement
  • Paid time off
  • Training & development


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