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Tax Professional

2 months ago

San Jose, California, United States JDA TSG Full time

Job Summary:

JDA TSG is seeking a highly skilled Tax Professional to join our team as a Seasonal Tax Associate. As a key member of our Tax Services Group, you will provide exceptional customer support and tax preparation services to our clients.

Key Responsibilities:

  • Provide superior customer support via video, phone, and chat, helping customers work on their returns.
  • Create an excellent customer experience using your expertise in tax preparation and technical ability.
  • Resolve customer problems in a friendly and timely manner to ensure high customer satisfaction.
  • Carefully document all customer interactions.

Requirements:

  • An Active PTIN and 2+ years of professional experience preparing and filing individual (1040) returns using professional tax preparation software in a professional/retail setting.
  • Strong technical skills and ability to navigate computer systems and software including Professional tax software, Microsoft 365 (Outlook, Teams, Word, Excel), Slack, Timekeeping solutions, etc.
  • A dedicated workspace with a hard-wired Ethernet connection and personal computer for administrative responsibilities.

What We Offer:

  • Seasonal/flexible morning through evening hours including weekend only roles.
  • W2 position starting at $29 per hour + benefits including 401K with a match, perks and other incentives.
  • Work from mid-January through April 16, averaging 20 - 30 hours a week.
  • Comprehensive training and support from our management team.
  • Equipment including laptop for the duration of employment.
  • The opportunity for employment growth within JDA TSG.

About JDA TSG:

JDA TSG is a dynamic and forward-facing company that partners with clients to solve their toughest problems. We leverage technologies and talent solutions to drive business process improvement and outsourced managed services.

Equal Opportunity Employer:

JDA TSG is an equal opportunity employer and welcomes qualified applicants from diverse backgrounds. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all.