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Beauty Culture Ambassador
2 months ago
**Job Summary:**
As a Guest Service Representative, you will be responsible for delivering exceptional customer service to our clients. You will be the first point of contact for prospective students and clients, ensuring a positive and professional experience.
**Key Responsibilities:**
* Prepare work area and maintain client files
* Ensure adequate supplies are available at the front desk
* Greet clients and schedule services, suggesting add-on services
* Deliver superior customer service to each client
* Resolve client situations within company standards
* Handle transactions for clients, including check-in, check-out, gift card sales, and VIP program sales
* Assist with and sell retail products
* Clean work area regularly
* Participate in sales promotions
* Close out and balance the cash drawer after each shift
* Maintain accurate client system data base
* Comply with all state, federal, and campus policies
* Assist with special projects
**Requirements:**
* Superior customer service skills
* Consistent communication skills
* Team player
* Cash handling
* Detail-oriented
* Computer skills
* Good organizational skills
**About Tricoci University of Beauty Culture:**
We are a Chicago-based education company focused on developing graduates with the skills, knowledge, and professionalism desired by leading companies in the industry. Our mission is to provide a premium education that prepares students for success in the beauty industry.
**Join our team and be part of a dynamic and growing company that is shaping the future of beauty education.**