Service Advisor

We are seeking a skilled Service Advisor to join our team at Love's Travel Stops and Country Stores. As a Service Advisor, you will be the primary contact between customers and our sales department, providing exceptional customer service and driving sales success in our Truck Care facilities.

• Maintain a safe and clean facility
• Greet customers, address vehicle service needs, and document issues
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work
• Handle customer complaints and resolve concerns

• Valid driver's license with clean safety record
• Pass drug screening and medical exam as per regulations
• Excellent communication and interpersonal skills with a customer satisfaction focus
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment
• Strong organizational and multitasking abilities with attention to detail
• Effective teamwork skills

• Regular talking and hearing
• Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing
• Frequent lifting/moving of items over 75 pounds

At Love's Travel Stops and Country Stores, we are committed to providing a safe and inclusive work environment for all employees. We offer competitive pay, benefits, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.