Customer Experience Associate

2 weeks ago


Nashville, Tennessee, United States Taymax Group Full time
Company Overview: At Taymax Group, we are committed to creating a welcoming and non-intimidating environment for our members. Our mission is to enhance people's lives by providing a high-quality fitness experience.

We believe in fostering an inclusive and diverse workplace environment where everyone works towards a common goal. We strive to provide a Judgement Free Zone for all our members.

Estimated Salary Range: $11-$12 per hour based on location in Nashville, TN, USA.

Job Description:

This role involves creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests. The ideal candidate will be responsible for handling front desk activities, greeting members, answering phones, and assisting with membership sales.

The successful candidate will have excellent communication skills, be able to work independently and as part of a team, and demonstrate a positive attitude and passion for fitness and health.

Key Responsibilities:
  • Greet members, prospective members, and guests
  • Handle all front desk related activities
  • Provide exceptional customer service

Required Skills and Qualifications:

This position requires the following qualifications:
  • Must be 18 years of age or older
  • High School diploma/GED equivalent required
  • Customer service background preferred
  • Basic computer proficiency
  • Punctuality and reliability are a must

Benefits:

Taymax Group offers a competitive salary and benefits package to its employees. As a member of our team, you will have opportunities to grow and develop your skills, as well as enjoy a collaborative and supportive work environment.

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