Customer Service Specialist

3 weeks ago


Paramus, New Jersey, United States Against All Odds Full time

About Against All Odds

We are a dynamic retail company committed to delivering exceptional shopping experiences. Our mission is to provide our customers with a unique and personalized shopping experience that exceeds their expectations.

Job Overview:

The Sales Associate role at Against All Odds is responsible for generating sales, maintaining outstanding customer service, and supporting the store management team. This role plays a vital part in our customer-first philosophy and is essential in delivering the best customer shopping experience possible.

Key Responsibilities:

  • Provide exceptional customer service by greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of customer service.
  • Maintain awareness of all product information, merchandise promotions, and advertisements.
  • Assist in floor moves, merchandising, display maintenance, and store housekeeping.
  • Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure procedures are done promptly.
  • Adhere to all company policies, procedures, and practices, including signing, pricing, and loss prevention.
  • Acknowledge customer requests and communicate them to management.

Minimum Requirements:

  • High school diploma or equivalent required.
  • Previous retail experience preferred.
  • Excellent communication and teamwork skills.
  • Ability to lift, move, and handle up to 60 pounds frequently to stock merchandise.

Estimated Salary: $40,000 - $50,000 per year

About Against All Odds:

We are a customer-centric retail company committed to delivering exceptional shopping experiences. Our team members are passionate about delivering outstanding customer service and working together to achieve our goals.



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