Incident Management Expert
4 days ago
Ardent Mills is seeking an Incident Management Expert to join our team. As an Incident Management Expert, you will be responsible for analyzing and resolving incidents related to the D365 platform, coordinating with business users and IT teams, and monitoring and reporting on incident management metrics. This role requires strong analytical, problem-solving, and communication skills, as well as 7+ years of experience in business systems analysis or a related field.
Key Responsibilities- Analyze and resolve incidents related to the D365 platform
- Develop and implement preventive measures to reduce the occurrence and severity of incidents
- Provide training and guidance to business users and IT teams
This position offers a competitive salary range of $102,600 - $136,896 per year, as well as benefits including medical, dental, and vision coverage, health savings accounts, life insurance, and more.
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