HOA Compliance Officer
6 days ago
Job Summary:
The Compliance Driver is a key member of our team at Spectrum AM, responsible for ensuring compliance with our community's rules and regulations. As a Compliance Driver, you will be driving to the communities we manage on a regular basis, making notations of non-compliant homeowners, and providing exceptional customer service to our residents.
Responsibilities:
- Drive to the communities we manage, inspecting homes for compliance with our community's rules and regulations.
- Make notations of non-compliant homeowners and provide recommendations for improvement.
- Provide exceptional customer service to our residents, responding to their inquiries and resolving conflicts in a professional and courteous manner.
- Work with homeowners to resolve issues related to compliance, providing guidance and support as needed.
- Improve service by recommending improved processes and identifying new product and service applications.
- Continually increase job knowledge by participating in educational opportunities and staying up-to-date on governing documents of each homeowner's association.
Requirements:
- Valid driver's license and a safe driving record.
- Auto insurance.
- Computer literacy and familiarity with Microsoft Word and Excel.
- Ability to enter data into databases and iPads.
- Proven skill in conflict resolution and customer service.
- Organization and time management skills.
- Problem-solving and analysis skills.
- Clear and professional communication, both written and verbal.
Benefits:
- Hourly pay $16.00.
- Company Fleet Car Provided.
- 5 weeks of PTO to allow for rest, travel, family, and hobbies.
- Forty paid hours per year for community service activities.
- 11 Annual Paid Holidays.
- Internal Learning and Development Management System.
- Full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
- Free medical clinic in-house (in San Antonio office – virtual appointments for other offices).
- Well-structured career track plan with a 6-month review.
About Spectrum AM:
Spectrum AM is a leading provider of homeowners' association management services, recognized as a Best Places to Work for 17 years in a row. We offer a comprehensive package that is more than just a paycheck, including a fast-paced and dynamic work environment, opportunities for growth and development, and a commitment to work-life balance.
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