Retail Sales Associate

4 weeks ago


Sterling Heights, Michigan, United States Sam's Club Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Assistant - Cart Attendant. This role is responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and safe shopping environment.

Key Responsibilities

  • Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed, informing members when products are unavailable, and offering alternative product options.
  • Maintain safety of facility by conducting safety sweeps, following procedures for handling merchandise, and correcting and reporting unsafe situations.
  • Provide member service by acknowledging the member and identifying member needs, assisting members with purchasing decisions, and processing member purchases.
  • Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans and using the Open Door Policy.

Requirements
  • Customer Service experience, including operating cash registers and working with mobile retail applications.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong communication and problem-solving skills.

Benefits
  • Competitive pay and performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.

About Sam's Club

At Sam's Club, we offer a supportive and inclusive work environment that values diversity and promotes growth and development. We are committed to providing our members with the best possible shopping experience and are seeking individuals who share our values and are passionate about delivering exceptional customer service.



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