Clinical Operations Manager
2 days ago
As a clinical leader at Kaiser Permanente, you will oversee the day-to-day clinical operations of a unit, ensuring high-quality patient care in compliance with regulatory requirements. This role involves managing the unit's clinical operations, including practice standards, staffing, payroll, budgets, and quality improvement.
Key Responsibilities:- Manage the unit's day-to-day clinical operations, including practice standards, staffing, payroll, budgets, and quality improvement.
- Supervise a team of employees and ensure they provide the highest level of patient care.
- Monitor the allocation and utilization of personnel based on changes in patient population/needs and identify opportunities for cost savings.
- Supervise the daily unit operations, including human resources management, department and employee safety programs, and risk management.
- Monitor the quality of service and utilization standards and assume specific responsibility for patient care at the unit level.
- Work with healthcare providers outside of the unit to achieve optimal patient care across the continuum.
- Research and implement best practice models of other units and investigate and resolve patient/family member concerns regarding patient care.
- Minimum two (2) years of nursing experience required.
- Minimum two (2) years of experience as charge nurse, preceptor, quality improvement champion or other related leadership experience.
- Graduate of accredited school of nursing. High school diploma OR General Education Diploma (GED) required.
- Registered Nurse License (California) required at hire.
- Basic Life Support.
- Evidence of training completion as preceptor or charge nurse.
- Demonstrated knowledge of quality improvement, clinical care delivery processes, staffing, and budgeting.
- Knowledge of Nursing Practice Act, The Joint Commission, and other federal, state, and local regulatory requirements.
- Strong interpersonal communication skills.
- ACLS, PALS, NRP certification may be required for positions in specific departments.
- Must be able to work in a Labor/Management Partnership environment.
- ACLS certification strongly preferred.
- Bachelors degree in nursing preferred.
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