Logistics Operations Supervisor
2 months ago
Work Where You Matter: At Dollar General, our mission is Serving Others. We appreciate each and every one of our team members. Whether you are aiming to start a new career in one of our numerous convenient store locations, distribution centers, store support center, or with our private fleet team, we proudly offer a diverse range of career opportunities. We are not merely a retail company; we are an organization that values the unique strengths and perspectives that each individual contributes. Your distinctiveness truly makes a difference at Dollar General. How would you like to serve?
Company Overview:
Dollar General Corporation has been providing value to shoppers for over 80 years. We assist shoppers in saving time and money every day by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares, and seasonal items at everyday low prices in convenient neighborhood locations.
Job Details:
GENERAL SUMMARY:
Oversees the timely receipt, stocking, order fulfillment, or shipment of merchandise. May supervise personnel who operate rolling stock equipment and/or automated systems.
DUTIES and RESPONSIBILITIES:
- Reviews warehouse management system (WMS) reports; notifies WMS personnel regarding shutdowns or other system failures.
- Utilizes standard operating procedures to resolve and rectify issues; communicates problems to the Inbound/Outbound Manager.
- Assesses reports to determine daily department staffing levels; discusses staffing plans with the Inbound/Outbound Manager.
- Develops continuity in the use of the Labor Transfer pay program.
- Conducts weekly and monthly staffing reviews with the Inbound/Outbound Manager.
- Collaborates with the Training Department to monitor new employee development tracking.
- Plans daily production objectives.
- Employs the Productivity Improvement Plan process to identify areas for enhancement.
- Reviews quality metrics and reports status to the Inbound/Outbound Manager.
- Maintains employee records on a daily basis.
- Supports safety initiatives to reduce or eliminate employee injuries.
- Conducts annual employee evaluations and merit increase assessments.
- Interviews and selects candidates for employment in collaboration with the Human Resources department.
- Facilitates counseling sessions and is authorized to terminate employees in applicable situations.
Qualifications:
KNOWLEDGE and SKILLS:
- Understanding of inventory accounting.
- Knowledge of specific inbound or outbound functions within the distribution center.
- Strong attention to detail.
- Demonstrated skills necessary to assist employees in conflict resolution and one-on-one communication.
- Good oral and written communication skills, including interviewing skills.
- Computer skills: warehouse management systems, Word, Excel, and payroll/personnel systems such as KRONOS.
WORK EXPERIENCE and/or EDUCATION:
- Automated distribution center experience preferred.
- Two or more years of supervisory experience.
- Warehouse Management System (WMS) experience preferred.
WORKING CONDITIONS:
- Must be able to physically navigate throughout the distribution center to monitor the flow of merchandise.
- Exposure to varying climatic conditions.
- Exposure to dust, lighting, and noise.
- Some heavy lifting, bending, stooping, squatting, and kneeling may be required to assist employees when necessary.
Dollar General Corporation is an equal opportunity employer.
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