Senior Retail Sales Associate

3 weeks ago


Arlington, Virginia, United States AutoZone Full time
Job Title: Senior Retail Sales Associate

AutoZone is committed to providing a WOW customer experience through exceptional sales and service. As a Senior Retail Sales Associate, you will be responsible for driving sales through superior customer service, while maintaining a safe and organized store environment.

Key Responsibilities:
  • Provide WOW customer service by exceeding customer expectations and resolving issues in a timely manner.
  • Operate cash registers and follow established cash handling procedures to ensure accuracy and security.
  • Maintain a safe working environment by adhering to company policies and procedures, including PPE usage.
  • Restock merchandise and maintain store appearance and merchandising standards as directed.
  • Utilize ZNET to assist customers with locating merchandise or finding suitable alternatives.
  • Develop and maintain product knowledge and current promotions through AutoZone systems and information sources.
  • Communicate effectively with managers regarding customer concerns and employee matters.
Requirements:
  • High School diploma or equivalent.
  • Basic knowledge of automotive parts is required.
  • Excellent communication and decision-making skills.
  • Ability to lift, load, and deliver merchandise.
  • Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts.


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