Mechanical Systems Field Service Specialist

2 months ago


LuthervilleTimonium, United States Instron Full time
Job Summary

We are seeking a highly motivated and skilled Field Service Engineer to join our team at Instron. As a Field Service Engineer, you will be responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation of Instron's products.

Key Responsibilities
  • Travel to customer sites to perform services including verification, preventative maintenance, repair, and installation of Instron's products.
  • Provide technical support and assistance to customers to ensure their Instron products are functioning properly.
  • Perform routine maintenance and repairs on Instron's products to ensure they are in good working condition.
  • Install new Instron products at customer sites and ensure they are properly configured and tested.
  • Collaborate with internal teams to resolve technical issues and improve product performance.
Requirements
  • Bachelor's degree in a technical field such as mechanical engineering, electrical engineering, or a related field.
  • 2+ years of experience in a field service or technical support role.
  • Knowledge of electro-mechanical systems and materials testing systems.
  • Ability to read, comprehend, and interpret technical information involving mechanics and electronics.
  • Strong problem-solving and analytical skills.
  • Excellent communication and customer service skills.
Preferred Qualifications
  • Experience with automation systems and servo hydraulic systems.
  • Knowledge of materials testing and testing systems.
  • Experience delivering hands-on and classroom training on technical topics.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.


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