Medical Collector

Job Summary: We are seeking a highly skilled and detail-oriented Specimen Collector to join our team at Millennium Health. As a Specimen Collector, you will play a critical role in collecting patient urine and/or oral fluid specimens, processing and packaging collections, and serving as an intermediary between our laboratory and healthcare providers.

Key Responsibilities:

• Collect patient specimens in a professional and courteous manner
• Process and package collections for shipping to our laboratory
• Serve as a liaison between our laboratory and healthcare providers, ensuring seamless communication and resolution of specimen-related issues
• Record patient information, physician order details, and laboratory information accurately and efficiently
• Resolve specimen concerns with billing or patient information in our ordering portal
• Order and maintain collection supplies inventory onsite
• Observe collection for Millennium Health specimens (when applicable)

Requirements:

• 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients
• 2+ years of customer service experience can be considered in place of medical experience
• Demonstrated ability to navigate a smartphone and computer required
• Valid driver's license required
• Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus
• Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to
• Ability to ensure administrative, physical and technical cyber security controls are always adhered to
• High School diploma or equivalent required
• Physical requirements: sitting 90%, walking 5%, standing 5%, lifting up to 20 lbs

Benefits:

• 401k with Company Match
• Paid Time off and Holidays
• Behavioral and Health Care Resources
• Salary Range: $20-23/hr
• Salary offered is dependent on qualifications, experience, and geographical location