Medical Collector
2 weeks ago
Job Summary: We are seeking a highly skilled and detail-oriented Specimen Collector to join our team at Millennium Health. As a Specimen Collector, you will play a critical role in collecting patient urine and/or oral fluid specimens, processing and packaging collections, and serving as an intermediary between our laboratory and healthcare providers.
Key Responsibilities:
- Collect patient specimens in a professional and courteous manner
- Process and package collections for shipping to our laboratory
- Serve as a liaison between our laboratory and healthcare providers, ensuring seamless communication and resolution of specimen-related issues
- Record patient information, physician order details, and laboratory information accurately and efficiently
- Resolve specimen concerns with billing or patient information in our ordering portal
- Order and maintain collection supplies inventory onsite
- Observe collection for Millennium Health specimens (when applicable)
Requirements:
- 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients
- 2+ years of customer service experience can be considered in place of medical experience
- Demonstrated ability to navigate a smartphone and computer required
- Valid driver's license required
- Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus
- Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to
- Ability to ensure administrative, physical and technical cyber security controls are always adhered to
- High School diploma or equivalent required
- Physical requirements: sitting 90%, walking 5%, standing 5%, lifting up to 20 lbs
Benefits:
- 401k with Company Match
- Paid Time off and Holidays
- Behavioral and Health Care Resources
- Salary Range: $20-23/hr
- Salary offered is dependent on qualifications, experience, and geographical location
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