Training and Development Specialist
3 weeks ago
Job Description
Ignite Credit Union is seeking a skilled Training Specialist to improve overall team member performance through the application of individual and group training techniques and programs, consistent with the Credit Union's organizational priorities.
Key Responsibilities:
- Designs, develops, and facilitates new team member orientation, supplemental training for retail team members, and annual required training.
- Conducts training on a wide range of credit union topics including sales, service, core system navigation, computer and software navigation, products and services, and regulatory compliance topics.
- Formulates ongoing training programs and determines instructional methods, utilizing individual training, group instructions, focus groups, and workshops.
- Tracks the progress of new employees through a 90-day check-in program through feedback surveys and assessments to provide training support and coaching recommendations.
Requirements:
The ideal candidate will have expertise in hospitality, a passion for advancing lives, and a commitment to providing excellent member service.
Benefits:
- 401(k) match and Profit Sharing
- Education reimbursement
- Wellness reimbursement
- Full Medical, Dental, Vision, and Prescription Insurance coverage
- Health Savings Account with bi-weekly Employer Contributions
- Employer Paid Life Insurance
- Employer Paid Short and Long Term Disability coverage
- Generous Paid Time Off
- 13 Paid Holidays
- Employee Assistance Programs
- Monthly commissions and incentives
- Employee Appreciation Events
- Community Volunteering Opportunities
- Performance and Discretionary Bonuses
Equal Employment Opportunity:
Ignite Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, height, weight, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other status or characteristic protected by applicable federal, state and local laws.
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