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Residential Maintenance Specialist
2 months ago
The Maintenance Technician is a critical member of our team, responsible for ensuring the overall physical condition of our communities and providing exceptional service to our residents. This role involves diagnosing maintenance issues, making necessary repairs, and ensuring all resident service requests and community maintenance are completed in a timely manner.
Key Responsibilities- Oversee maintenance activities and supervise general maintenance engineers and technicians.
- Ensure the successful execution of all company safety and environmental policies and procedures.
- Deliver the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
- Work a rotating on-call schedule to provide 24/7 maintenance coverage.
- High school diploma or GED graduate level.
- Minimum of 7 years of maintenance experience with no certifications or 4 years' experience with EPA 608 Universal required.
- Approved designations or degree/license/certification(s) in at least one of the following: HVAC, Plumbing, Electrical, Appliance Repair Certification, or Carpentry.
- Demonstrated strong customer service skills.
- Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry.
- Ability to diagnose problems and implement repairs.
- Ability to perform Quality Control on work and repairs completed.
- Demonstrated ability to train on skill trades.
- Demonstrated strong written and verbal communication skills.
- Strong time management skills.
- Ability to provide guidance and training to less senior technicians.
- Valid, state-issued driver's license with a safe driving record required.
- Discretionary bonuses.
- Medical and Dental Insurance.
- Health, Flexible Spending, and Dependent Care Accounts.
- Company-paid life insurance.
- 401K plan with employer matching.
- Robust PTO, including sick, floating holidays, vacation, and personal days.
- 2 Volunteer Days per year.
- Company-paid short-term and long-term disability, parental leave.
- And more.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.