Customer Service Team Member

5 days ago


Chino, California, United States Uline Full time

Improve Customer Experience

Competitive Hourly Rate: $24-$28

Located in California

4810 South Hellman Avenue, Ontario, CA 91762 (Offices)

We're seeking a skilled CUSTOMER SERVICE TEAM MEMBER to provide exceptional service and support to our customers.

About the Role:

  • Deliver an outstanding customer experience through phone, email, and chat interactions.
  • Process customer orders and resolve inquiries in a collaborative call center using world-class technology.
  • Communicate effectively with customers to understand their needs and provide solutions.
  • Become a product expert by learning about Uline's products and services.

Requirements:

  • High school diploma or equivalent, Bachelor's degree preferred.
  • Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers.

We Offer:

  • A competitive hourly rate of $24-$28.
  • A comprehensive benefits package, including medical, dental, vision, life insurance, and wellness programs.
  • 401(k) plan with 6% employer match.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program for professional continuing education.
  • Bonus programs based on performance and sales goals.

About Us:

Uline is North America's leading distributor of shipping, industrial, and packaging materials. We're a family-owned company known for our commitment to quality, service, and innovation.

EEO/AA Employer/Vet/Disabled



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