Customer Service Team Member
5 days ago
Improve Customer Experience
Competitive Hourly Rate: $24-$28
Located in California
4810 South Hellman Avenue, Ontario, CA 91762 (Offices)
We're seeking a skilled CUSTOMER SERVICE TEAM MEMBER to provide exceptional service and support to our customers.
About the Role:
- Deliver an outstanding customer experience through phone, email, and chat interactions.
- Process customer orders and resolve inquiries in a collaborative call center using world-class technology.
- Communicate effectively with customers to understand their needs and provide solutions.
- Become a product expert by learning about Uline's products and services.
Requirements:
- High school diploma or equivalent, Bachelor's degree preferred.
- Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers.
We Offer:
- A competitive hourly rate of $24-$28.
- A comprehensive benefits package, including medical, dental, vision, life insurance, and wellness programs.
- 401(k) plan with 6% employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program for professional continuing education.
- Bonus programs based on performance and sales goals.
About Us:
Uline is North America's leading distributor of shipping, industrial, and packaging materials. We're a family-owned company known for our commitment to quality, service, and innovation.
EEO/AA Employer/Vet/Disabled
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