Clinical Data Support Professional
4 weeks ago
About the Position:
Chestnut Health Systems is seeking a skilled Clinical Data Support Professional to join our team. As a key member of our Data Team, you will be responsible for ensuring the efficient operation of our Electronic Medical Record systems. This includes managing user accounts, security roles, and permissions, as well as providing exceptional customer service.
Essential Responsibilities- EMR System Management: Manage and maintain Chestnut's EMR systems, including software patching and regular maintenance activities.
- Help Desk Support: Respond quickly to help desk requests and collaborate with other team members to resolve EMR-related problems.
- Training and Development: Provide end-user and 'train-the-trainer' training for assigned EMR systems, working closely with clinical management and the Data Systems Manager. Develop and maintain troubleshooting guides, user documentation, and procedures to ensure system efficiency.
- Integration and Improvement: Integrate EMR systems with other data platforms at Chestnut, enhancing system functionality and contributing to continuous improvement.
- Confidentiality and Customer Service: Maintain confidentiality and provide excellent customer service.
Requirements:
- Education and Experience: Associate's degree in health information management, healthcare administration, or a related field, or equivalent combination of education and experience in EMR support, database administration, or report writing. At least one year of experience supporting EMR systems, or three years of equivalent experience in database administration, report writing, or EMR support.
- Skills and Qualities: Strong analytical abilities, problem-solving skills, and ability to work independently. Excellent organizational, written, and verbal communication skills.
Our Offer:
Chestnut offers a competitive salary range of $60,000 - $80,000 per year, depending on experience, and a supportive work environment. We are committed to building a diverse and inclusive workplace and encourage qualified individuals from all backgrounds to apply.
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