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Merchandise Associate

2 months ago

Fort Worth, Texas, United States Fort Worth Zoo Full time
Job Summary

This is a dynamic and customer-focused role that plays a vital part in the success of the Fort Worth Zoo's retail operations. As a Merchandise Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized retail environment, and contributing to the overall sales goals of the department.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, responding to their inquiries and resolving any issues in a timely and efficient manner.
  • Merchandise Management: Maintain a clean and organized retail environment, including the display and restocking of merchandise, and ensuring that all products are accurately priced and inventoried.
  • Sales and Revenue: Meet or exceed sales targets by providing excellent customer service, making product recommendations, and promoting sales and promotions.
  • Inventory Control: Monitor and maintain accurate inventory levels, reporting any discrepancies or issues to management in a timely manner.
  • Teamwork: Collaborate with other team members to achieve departmental goals and objectives, and contribute to a positive and inclusive work environment.
Requirements
  • Age: Must be at least 16 years old.
  • Availability: Ability to work a variety of shifts, including weekdays, weekends, and holidays.
  • Communication: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and move quickly and safely in a fast-paced retail environment.
What We Offer
  • Competitive Pay: Starting rate of $13.75 per hour.
  • Benefits: Opportunities for advancement, professional development, and a fun and dynamic work environment.