Customer Engagement Specialist

7 days ago


Creston, Iowa, United States Jackson Hewitt Full time

Job Summary:

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We are seeking a highly motivated and detail-oriented individual to join our team as a Client Support Associate. In this role, you will provide exceptional customer service, confirm appointments, and follow up with clients to ensure satisfaction.

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About Jackson Hewitt:

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Jackson Hewitt is a leading provider of tax preparation and financial services. With over 20 years of experience, we have built a reputation for delivering high-quality services to our clients.

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Responsibilities:

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• Provide exceptional customer service to clients

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• Confirm appointments and maintain accurate records

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• Follow up with clients to ensure satisfaction and build relationships

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• Distribute marketing materials to promote our services

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What We Offer:

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Jackson Hewitt offers a competitive salary range of $45,000 - $65,000 per year, depending on experience. We also offer benefits such as health insurance, paid time off, and opportunities for professional growth and development.



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