Resort Ambassador

3 days ago


Paradise Valley, Arizona, United States Scottsdale Plaza Resort Full time

**Job Description:** Become a part of our dynamic team as a Resort Ambassador at the Scottsdale Plaza Resort. As a key representative of our resort, you will be responsible for providing exceptional service to our guests and exceeding their expectations in every way.

**Responsibilities:*

  • Provide attentive and efficient service to all guests during check-in, throughout their stay, and at checkout.
  • Answer guest inquiries about hotel services, facilities, and hours of operation in a timely manner.
  • Ensure logging and delivery of packages, mail, and messages to guests and meeting rooms.
  • Review Front Office log and Trace File daily.
  • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.

**Requirements:**

  • High School diploma or equivalent required.
  • Computer experience required.
  • Customer Service experience preferred.
  • Flexible and long hours sometimes required.

**Estimated Salary:** $38,000 - $58,000 per year



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