Transportation Expert

2 days ago


Evansville, Indiana, United States Total Quality Logistics Full time
About the Role

We are seeking a highly skilled Transportation Expert to join our team at Total Quality Logistics. As a key member of our customer service team, you will be responsible for providing exceptional support to our sales representatives and driving business growth.

Key Responsibilities:
  • Become an expert in all administrative tasks related to transportation coordination.
  • Document and manage tasks in our internal systems.
  • Schedule appointments and coordinate shipments from pickup to delivery.
  • Resolve shipping issues with professionalism and poise.
  • Provide top-notch customer service to internal and external stakeholders.
  • Support billing and payment processing as needed.
Requirements:
  • 1+ year customer service experience preferred.
  • Fluent in English and Mandarin.
  • Hall of fame work ethic with a history of excellent attendance.
  • Strong verbal communication skills - face-to-face and over the phone.
  • Proficient in Microsoft Office, including Word, Excel, and Outlook.
  • Ability to take ownership of responsibilities and see tasks through completion.
Benefits:
  • A competitive salary of $45,000 - $60,000 per year.
  • Health, Dental, and Vision coverage.
  • 401(k) with company match.
  • Advancement opportunities with structured career paths.
  • Up to $5,000/year in tuition reimbursement.
  • Employee referral bonus opportunities.


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