Field Installation Trainer

2 weeks ago

Bettendorf, Iowa, United States Leaf Home Full time
Job Title: Field Installation Trainer - Quad City

At Leaf Home, we're committed to delivering exceptional customer experiences through our innovative products and services. As a Field Installation Trainer, you'll play a critical role in ensuring our installation teams are equipped with the skills and knowledge needed to excel in their roles.

Key Responsibilities:
  • Develop and deliver comprehensive training programs for installation teams, focusing on product knowledge, installation techniques, and customer service best practices.
  • Conduct on-the-job training and coaching to improve installation efficiency, quality, and customer satisfaction.
  • Collaborate with installation managers to identify training needs and develop targeted solutions.
  • Monitor and evaluate training effectiveness, making adjustments as needed to optimize results.
  • Stay up-to-date with product updates, industry developments, and best practices to ensure training content remains relevant and effective.
Requirements:
  • 3+ years of experience in home construction, remodeling, or installation, with a focus on training and development.
  • Proven track record of improving installation efficiency, quality, and customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to work effectively with installation teams, managers, and customers.
  • Ability to travel locally to installation sites and attend training sessions.
  • Valid driver's license and reliable transportation.
Preferred Qualifications:
  • Experience with gutter and gutter protection system installation.
  • Knowledge of industry best practices and standards.
What We Offer:
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We're an equal opportunity employer committed to diversity and inclusion. If you're passionate about delivering exceptional customer experiences and have a knack for training and development, we encourage you to apply for this exciting opportunity.

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