Host/Hostess - Wellesley Restaurant Team Member

2 weeks ago


Wellesley, Massachusetts, United States SWRG INC Full time
Job Summary

We are seeking a highly skilled and personable Host/Hostess to join our team at SWRG INC in Wellesley. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing reservations, and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Greet guests warmly and efficiently, ensuring a positive first impression.
  • Manage reservations, seating charts, and wait times to optimize guest flow.
  • Provide accurate and timely information to guests, including menu details and special promotions.
  • Assist with take-out and delivery orders, ensuring prompt and accurate service.
  • Perform regular restroom checks and maintain a clean and organized host stand.
Requirements
  • High school diploma or equivalent required.
  • Previous experience as a Host/Hostess preferred.
  • Working knowledge of OpenTable and online ordering systems a plus.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and maintain a positive attitude under pressure.


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