Home Care Specialist

3 days ago


Bronx, New York, United States Link Homecare Full time
Job Title: Onboarding Specialist - Spanish Speaking

Link Home Care is seeking a highly skilled and multilingual Onboarding Specialist to join our team in Bronx, NY. As a key member of our team, you will be responsible for facilitating a seamless onboarding experience for caregivers, ensuring their successful integration into our agency.

Key Responsibilities:
  • Meet and greet caregivers, addressing inquiries and concerns related to onboarding, payroll, HR, and coordination.
  • Screen and enter employment inquiries into applicable systems, including Salesforce.
  • Vet and assist with the complete hiring process for walk-in caregivers and assigned leads.
  • Track, maintain, and update personnel records related to onboarding, coordination, payroll, and HR.
  • Oversee supplies, including PPE and office needs.
  • Conduct new hire orientations required for onboarding.
  • Understand and adhere to state and federal regulations as well as company policies and procedures.
  • Manage telephone calls/emails in a supportive and professional manner.
  • Ensure complete and absolute confidentiality of employee information.
Requirements:
  • Spanish language proficiency (MUST)
  • Excellent verbal and written communication skills in both English and Spanish
  • Ability to work independently and within a team
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Proactive and independent with the ability to take initiative
  • Proficient with or the ability to quickly learn applicant-tracking software, including Salesforce
  • Optimistic, energetic, and outgoing with great energy
  • Strong interpersonal communication skills - with internal and external staff
  • Excellent customer service
Benefits:
  • Health Insurance, Dental & Vision Insurance
  • Flexible Spending Account
  • PTO (Vacation, Sick and Personal Time Off)
  • Employee Discount Program
  • Paid Holidays and Lunch Break
Work Schedule:
  • 8 hour shift
  • Monday to Friday
  • Work Location: In Office
  • Bronx, NY
  • Salary: $19-22 Hr


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