Home Care Specialist
3 days ago
Link Home Care is seeking a highly skilled and multilingual Onboarding Specialist to join our team in Bronx, NY. As a key member of our team, you will be responsible for facilitating a seamless onboarding experience for caregivers, ensuring their successful integration into our agency.
Key Responsibilities:- Meet and greet caregivers, addressing inquiries and concerns related to onboarding, payroll, HR, and coordination.
- Screen and enter employment inquiries into applicable systems, including Salesforce.
- Vet and assist with the complete hiring process for walk-in caregivers and assigned leads.
- Track, maintain, and update personnel records related to onboarding, coordination, payroll, and HR.
- Oversee supplies, including PPE and office needs.
- Conduct new hire orientations required for onboarding.
- Understand and adhere to state and federal regulations as well as company policies and procedures.
- Manage telephone calls/emails in a supportive and professional manner.
- Ensure complete and absolute confidentiality of employee information.
- Spanish language proficiency (MUST)
- Excellent verbal and written communication skills in both English and Spanish
- Ability to work independently and within a team
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proactive and independent with the ability to take initiative
- Proficient with or the ability to quickly learn applicant-tracking software, including Salesforce
- Optimistic, energetic, and outgoing with great energy
- Strong interpersonal communication skills - with internal and external staff
- Excellent customer service
- Health Insurance, Dental & Vision Insurance
- Flexible Spending Account
- PTO (Vacation, Sick and Personal Time Off)
- Employee Discount Program
- Paid Holidays and Lunch Break
- 8 hour shift
- Monday to Friday
- Work Location: In Office
- Bronx, NY
- Salary: $19-22 Hr
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