Restaurant Server

4 weeks ago

Billings, Montana, United States In-Group Hospitality Full time
Job Summary:

As a Restaurant Server at In-Group Hospitality, you will be responsible for delivering exceptional guest experiences in our Restaurant / Bar / Lounge areas. Your primary goal will be to ensure that all guests are served to the hotel's standard, providing a friendly, timely, and efficient service.

Key Responsibilities:

Greet guests and present them with the menu, informing them of special items for the day and menu changes if appropriate.
Perform basic cleaning tasks as needed or directed by supervisor.
Enter orders on the POS machine, ensuring special requests made by the guest while ordering the food are notated.
Coordinate with the bus person, kitchen staff, and bar staff to ensure smooth operation and guest satisfaction.
Serve food and beverage to the guest as per the sequence of service.
Observe guests and ensure their satisfaction with the food and service.
Promptly respond to guest requests.
Properly open and pour wine at the tableside.
Adhere to grooming and appearance standards consistently.
Understand and communicate products and services available at the resort.
Assist bus persons with stocking and maintaining the restaurant par stock levels and side station.
Help other areas of the restaurant, such as answering telephones and completing financial transactions.
Print closing report and drop the cash deposits per company guidelines.

Requirements:

Ability to walk and stand for prolonged periods of time.
Ability to lift, carry, push, and pull up to 40 lbs., independently.
Ability to obtain a food handlers card and alcohol beverage service cards, or other applicable licensing in accordance with local food and beverage service ordinances.
High School diploma or equivalent preferred.
Previous food service experience in a similar dining establishment highly desirable.
Ability to communicate verbally and in writing to explain menus and place orders.

Benefits:

At In-Group Hospitality, we believe in taking good care of our associates. Both full and part-time associates are eligible to enroll in our benefit plan offerings after completing 30 days with us. Additionally, you'll be eligible to receive paid time off and holiday pay. We also offer generous parental leave benefits, a 401k savings plan, hotel stay discounts, and more. If you need your pay a little earlier, we have you covered with our partner, PayActive. Treating one another with respect, inspiring each other to be our best, and being diligent in the work we do, are our core values. If these are important to you, we encourage you to find a place where your hard work and commitment are appreciated and rewarded.

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