Customer Service Representative
3 days ago
We are seeking a highly skilled Customer Service Representative to join our team at SpartanNash. As a key member of our retail staff, you will be responsible for providing exceptional customer service in person or by telephone, answering incoming calls, directing calls to the appropriate department, and assisting guests with questions in store. In addition, you will operate cash registers, process financial transactions, and maintain a clean and well-stocked department.
Responsibilities:- Provide courteous guest service in person or by telephone
- Answer incoming calls to the retail store and direct calls to the appropriate department
- Operate cash register and assist guests with self-checkouts
- Process financial transactions including cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons
- Maintain understanding of current store programs and product locations
- High school diploma or GED required
- One year of prior retail or related experience preferred
- Good verbal communication skills and ability to interact politely and effectively with customers
- Good customer service and organizational skills, detail-oriented
Estimated Salary: $40,000 - $60,000 per year.
SpartanNash offers a competitive salary range based on location and experience. The estimated salary range is provided as a guide only.
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