Transportation Support Specialist

6 days ago


Phoenix, Arizona, United States Swift Transportation Full time
About Us

At Swift Transportation, we value our employees and strive to be the best in the industry. Our company culture is built on safety, honesty, and mutual respect, creating a family-like environment where everyone has a voice and plays an essential role in our success.

Job Description

We are seeking a highly motivated Transportation Support Specialist to join our team. As a key member of our operations team, you will play a crucial role in supporting our drivers by providing assistance during evening and weekend hours, ensuring safe and timely delivery of loads.

Responsibilities
  • Provide drivers with necessary support due to absence or during non-operational hours.
  • Respond to driver inquiries regarding schedules, loads, paperwork, and other matters.
  • Dispatch drivers on pre-planned loads and complete corresponding data entry and/or paperwork.
  • Address customer needs and special requests related to load planning and delivery.
  • Monitor assigned loads, document issues, and escalate as necessary.
  • Promote driver safety at all times and assist colleagues in achieving the organization's objectives.
Qualifications

To be successful in this role, you should have:

  • Previous experience in call center and/or transportation operations (preferable).
  • A High School Diploma or equivalent.
  • Strong communication and problem-solving skills.
  • The ability to work in high-pressure situations.
  • Self-motivation and attention to detail.
What We Offer

As a Transportation Support Specialist at Swift Transportation, you can expect:

  • A competitive hourly salary range of $17.78 - $25.00, commensurate with experience and location.
  • Potential bonus pay based on company performance.
  • Opportunities to volunteer and give back to local communities.
  • A comprehensive benefits package, including 401(k), medical, dental, vision, disability, supplemental, and life insurance.
  • Paid Time Off and an Employee Stock Purchase Plan.


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