Retail Operations Specialist
6 days ago
Company Overview
Food Lion has been a leading grocery retailer in the Southeastern and Mid-Atlantic states since 1957. Our mission is to provide an easy, fresh, and affordable shopping experience to our customers.
Salary
The estimated annual salary for this position is between $35,000 and $50,000, depending on location and experience.
Job Description
We are seeking a detail-oriented and customer-focused Retail Operations Specialist to join our team. In this role, you will be responsible for maintaining store standards, minimizing shrink, and ensuring a positive shopping experience for our customers.
Responsibilities
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service
- Courteous and helpful to other associates
- Sweep and clean floors on nights with no scheduled vendor services
- Weekly cleaning of Produce, Market, and Deli Departments
- Clean and organize the store mop room
- Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
- Follow QA daily check list and sanitation standards set by Food Lion
- Follow current Standard Practices regarding cleanup of Hazardous Waste product
- Maintain a complete understanding of and adherence to company guidelines, policies, and standard practice
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Ensure compliance with local, state, and federal regulations
- Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Successfully complete Computer Based Training (CBT), Training Packet, and Training Aid courses
Requirements
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication, and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Benefits
As a Retail Operations Specialist at Food Lion, you will enjoy a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off.
Others
Food Lion is an equal employment opportunity employer and welcomes applications from diverse candidates.
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