Retail Operations Specialist

6 days ago


Saint George, Utah, United States Food Lion Full time

Company Overview

Food Lion has been a leading grocery retailer in the Southeastern and Mid-Atlantic states since 1957. Our mission is to provide an easy, fresh, and affordable shopping experience to our customers.

Salary

The estimated annual salary for this position is between $35,000 and $50,000, depending on location and experience.

Job Description

We are seeking a detail-oriented and customer-focused Retail Operations Specialist to join our team. In this role, you will be responsible for maintaining store standards, minimizing shrink, and ensuring a positive shopping experience for our customers.

Responsibilities

  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service
  • Courteous and helpful to other associates
  • Sweep and clean floors on nights with no scheduled vendor services
  • Weekly cleaning of Produce, Market, and Deli Departments
  • Clean and organize the store mop room
  • Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
  • Follow QA daily check list and sanitation standards set by Food Lion
  • Follow current Standard Practices regarding cleanup of Hazardous Waste product
  • Maintain a complete understanding of and adherence to company guidelines, policies, and standard practice
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
  • Ensure compliance with local, state, and federal regulations
  • Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Successfully complete Computer Based Training (CBT), Training Packet, and Training Aid courses

Requirements

  • High school graduate or equivalent preferred
  • Excellent interpersonal, organizational, communication, and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Benefits

As a Retail Operations Specialist at Food Lion, you will enjoy a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off.

Others

Food Lion is an equal employment opportunity employer and welcomes applications from diverse candidates.



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