Customer Service Representative in Retail
6 days ago
Company Overview
">Dollar General is a leading retail chain that has been serving customers for over 80 years. Our mission is to provide affordable products and exceptional customer service.
">Job Summary
">We are seeking a skilled Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing excellent customer service, maintaining store appearance, and operating cash registers.
">Key Responsibilities
">Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
Maintain store appearance by restocking shelves, facing merchandise, and recovering stockroom areas.
Operate cash registers accurately and efficiently, handling customer transactions, and making change as needed.
Assist with receiving and processing shipments, stocking merchandise, and unloading trucks.
Bail cardboard, take out trash, and maintain a clean and organized work environment.
Comply with company policies and procedures, including safety protocols and cash handling guidelines.
Requirements
">High school diploma or equivalent preferred.
Effective communication and interpersonal skills.
Ability to lift up to 40 pounds and stand for long periods.
Basic mathematical skills and knowledge of cash handling procedures.
Benefits
">We offer a competitive starting salary of $13.00 - $13.10 per hour, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more benefits.
">Working Conditions
">This role requires frequent walking, standing, and bending. You may also need to climb step ladders up to six feet and handle merchandise and equipment safely.
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