Customer Service Representative in Retail

6 days ago


Pelican Rapids, Minnesota, United States Dollar General Full time

Company Overview

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Dollar General is a leading retail chain that has been serving customers for over 80 years. Our mission is to provide affordable products and exceptional customer service.

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Job Summary

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We are seeking a skilled Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing excellent customer service, maintaining store appearance, and operating cash registers.

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Key Responsibilities

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  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.

  • Maintain store appearance by restocking shelves, facing merchandise, and recovering stockroom areas.

  • Operate cash registers accurately and efficiently, handling customer transactions, and making change as needed.

  • Assist with receiving and processing shipments, stocking merchandise, and unloading trucks.

  • Bail cardboard, take out trash, and maintain a clean and organized work environment.

  • Comply with company policies and procedures, including safety protocols and cash handling guidelines.

Requirements

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  • High school diploma or equivalent preferred.

  • Effective communication and interpersonal skills.

  • Ability to lift up to 40 pounds and stand for long periods.

  • Basic mathematical skills and knowledge of cash handling procedures.

Benefits

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We offer a competitive starting salary of $13.00 - $13.10 per hour, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more benefits.

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Working Conditions

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This role requires frequent walking, standing, and bending. You may also need to climb step ladders up to six feet and handle merchandise and equipment safely.



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