Experienced Hair Stylist

1 week ago

Columbus, Ohio, United States Phia Concepts Salons Full time
Job Overview

Position Summary:
***Competitive Compensation

Collaborative Environment

*Dynamic Workplace

**Complimentary Hair Treatments

***Health Coverage Options


Consistent Scheduling


*Recognized Salon


**Full-time or Part-time Opportunities

***Diverse Workplace
Phia Concept Salons provide salon professionals with an exceptional work experience, offering flexible hours and competitive, experience-based compensation. Benefits include health insurance, dental and vision plans, along with premier educational programs.

As a Hair Stylist, your primary responsibility will be to ensure client satisfaction through outstanding consultations and delivering hair services tailored to individual needs, including cutting, coloring, and recommending appropriate hair care products. You will also contribute to creating a welcoming atmosphere by performing assigned salon duties and supporting your colleagues in achieving these objectives.



Qualifications:
Must possess a valid Cosmetology License
6 to 20 years of relevant experience
High School Diploma (candidates without a diploma or GED may apply for Guest Service Assistant positions)
Acceptable background check
Proficient in point-of-sale systems

Note:
Upon successful submission of your application, an automated confirmation email will be sent. Please verify receipt of this message, including checking your spam or junk folder.

Key Responsibilities:
- Maintaining accurate appointment records
- Ensuring stylists adhere to schedules
- Assisting clients with product selections
- Offering service enhancements
- Conducting follow-ups
- Documenting formula histories
- Performing pre-consultations
- Managing courtesy contacts
- Utilizing Google Docs
- Conducting phone consultations

Client Service Performance Metrics:
- Retention Rates - Ensuring clients return for services
- Retail Sales Percentage - Guaranteeing clients have necessary products
- New Client Acquisition - Encouraging new clients to experience the salon
- Services per Visit - Ensuring clients receive all requested services

Knowledge, Skills, and Abilities: Essential Behaviors, Competencies, and Skills - Important behaviors include the ability to collaborate effectively, maturity, and emotional intelligence.

A Phia Concept employee should exhibit strong communication skills, the ability to manage challenging situations in real-time, adaptability to various personalities, a commitment to personal and professional growth, and accountability.


Interpersonal Skills:
- Open to receiving ongoing feedback on performance
- Understands the importance of providing constructive feedback to colleagues
- Solution-oriented mindset
- Committed to continuous learning
- Passionate about delivering exceptional customer service
- Empathetic and attentive listener

Technical Skills:


- Proficient in shampooing and hair care techniques
- Strong multitasking abilities
- Capable of following instructions and resourceful in finding information
- Competent in administrative tasks and familiar with Google Suite (Drive, Docs, Sheets)
- Knowledgeable in state board sanitation standards.

Physical

Physical Requirements:

Body Position:
Extended periods of standing are required for cosmetologists.

Hands:
Hands must be protected from chemicals and frequent exposure to water and cleaning agents. Hand care products are recommended for all service professionals.

Back:
Minor back strain may occur due to prolonged standing, sitting, or leaning. Consult a physician or chiropractor if you have a history of back pain or strain.

Chemicals:
As a cosmetologist, you will work with various chemicals. If you have allergies or sensitivities, please consult your physician regarding potential exposures.

Sanitation:
Communicable diseases can be easily transmitted. Special attention must be paid to personal and client hygiene to prevent disease spread.

Tools of the Trade:

Caution is necessary when handling sharp tools such as scissors, razors, and clippers.


General Safety:
Daily caution and common sense are essential to avoid hazards such as chemical burns, cuts, excessive heat from hair dryers, and physical injuries from spills.

Additional Information:
As a hair professional, you represent our brand visually.

You are the first point of contact for clients upon arrival and the last impression before they leave.

Our service providers are expected to maintain a polished, fashion-forward appearance.

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