Freight Bill Auditor
3 weeks ago
Job Title: Freight Bill Auditor
Job Description:
We are seeking a skilled Freight Bill Auditor to join our team at TalentBridge. As a Freight Bill Auditor, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers.
Responsibilities:
- Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
- Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
- Make customer satisfaction the primary driver for successful quality processes with internal and external teams
- Develop a working understanding of the internal technologies required for daily functions
- Communicate with various internal company departments to address problems preventing orders from billing to a customer
- Partner with transportation providers to secure required documentation for customer billing
- Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes
Requirements:
- 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics
- Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience
- Experience with Microsoft Office
- Strong problem-solving skills
- Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience
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