Quality Assurance Specialist
4 days ago
At Elavon, we're committed to delivering exceptional quality and service to our customers. As a Quality Assurance Specialist, you'll play a critical role in ensuring the quality of our products and services.
Key Responsibilities:- Monitor and evaluate the quality of work to ensure it meets timeliness, accuracy, and productivity standards.
- Document quality issues, performance measures, and quality improvements for management review.
- Provide information to assist in giving feedback to employees and in the training of employees.
- Ensure proper application of and compliance with internal and regulatory standards, guidelines, and procedures.
- High school diploma or equivalent.
- Typically three or more years of experience in quality analysis and measurement activities.
- Thorough knowledge and understanding of the products and services applicable to the assigned area.
- Thorough knowledge of the productivity and accuracy standards of the assigned area.
- Strong knowledge of computer systems used in the assigned area.
- Effective verbal and written communications skills.
- Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications.
- Comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension.
- Flexible schedule with a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
- Must live in Tennessee, with the option to travel to the Knoxville location 3 days out of the week.
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Quality Assurance Specialist
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Quality Assurance Associate
4 weeks ago
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Quality Assurance Associate
4 weeks ago
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