Retail Experience Manager
7 days ago
Abercrombie & Fitch Co. is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials.
Job SummaryThe Key Lead is responsible for ensuring all customers receive quality in-store experience by providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively.
Key Responsibilities- Product Knowledge & Brand Awareness: Stay up-to-date on current fashion trends and be able to provide expert advice to customers.
- Business Understanding: Analyze sales data and make informed decisions to drive store performance.
- Proactive Thinking: Anticipate and respond to customer needs, ensuring a seamless shopping experience.
- Attention to Detail: Maintain a clean and organized store environment, adhering to company standards.
- Education: High School Diploma/G.E.D. equivalent preferred.
- Retail Experience: At least 1 year of retail experience is preferred.
- Customer Focus: Provide exceptional customer service, ensuring a positive shopping experience.
- Communication: Effectively communicate with team members and management to achieve store goals.
- Competitive Hourly Rate: $21.50 per hour.
- Bonus Opportunities: Quarterly Sales Incentive Bonus.
- Flexible Schedule: With the ability to work at least 12-16 hours per week.
We are an Equal Opportunity/Affirmative Action employer, committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values.
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Retail Experience Manager
5 days ago
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Retail Experience Specialist
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Retail Experience Specialist
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Customer Engagement Representative
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