Housekeeping Attendant

1 month ago

Fargo, North Dakota, United States Courtyard Fargo Full time
Housekeeper Job Description

As a Housekeeper at Courtyard Fargo, you will play a vital role in delivering exceptional guest experiences. Your primary responsibility will be to ensure that our overnight guests' rooms are clean, fully stocked, and in good working order.

Key Responsibilities:
  • Stock housekeeping carts with cleaning supplies, fresh linens, and guest amenities.
  • Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
  • Change and replenish bed linens, towels, and other guest amenities as needed.
  • Clean other designated areas when assigned, including restrooms, public areas, offices, and meeting rooms.
  • Ensure all hotel property is in working order and report any issues to management or supervisors.
  • Respond to guest requests and report any issues or complaints in a hospitable manner.
  • Turn in and log all guest property left in rooms or public spaces.
  • Attend pre-shift meetings to learn assignments and tasks.
  • Perform deep cleaning tasks as needed, such as flipping mattresses and moving furniture.
Requirements:
  • Knowledge of housekeeping and laundry operations and procedures.
  • Knowledge of proper use and storage of cleaning chemicals.
  • General knowledge of equipment such as vacuums, commercial washers, and dryers.
  • Able to understand and speak some English.
  • Able to prioritize work assignments.
  • Demonstrate genuine care for customers and employees.
  • Able to work in a fast-paced environment.
Benefits:
  • PTO with immediate accrual.
  • Access to 50% of wages prior to payday.
  • Discount program for car rentals, travel, entertainment, etc.
  • Hotel discounts worldwide.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Basic life/AD&D and supplemental life insurance.
  • Voluntary options - critical illness/accident/hospital indemnity/short-term disability/legal.
  • Employer-sponsored long-term disability coverage.
  • 401(k) with immediate match.
  • Double time for holidays worked.
  • Health savings account.
  • Employee assistance program (EAP).
  • Dependent care FSA.

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