Customer Service Representative
3 weeks ago
Job Summary
We are seeking a skilled and friendly Customer Service Representative to join our team as a Frontline Cashier Associate. In this role, you will play a vital part in providing exceptional customer service to our members, ensuring a positive and memorable experience in our store.
Key Responsibilities
- Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
- Operate a cash register, process transactions, and maintain a clean and organized workspace.
- Assist members with purchasing decisions, locate merchandise, and promote our products and services.
- Maintain a positive attitude, smile, and greet members, ensuring a welcoming environment in our store.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with members and colleagues.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
- Basic math skills and accuracy when handling cash and operating a cash register.
- Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.
What We Offer
- Competitive hourly wage, with opportunities for performance-based bonuses and career advancement.
- A comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
- A supportive and inclusive work environment, with opportunities for professional growth and development.
About Sam's Club
Sam's Club is a leading membership-based warehouse club, offering a wide range of products and services to our members. We are committed to providing exceptional customer service, supporting our communities, and fostering a positive and inclusive work environment.
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