Custodial Quality Assurance Specialist
18 hours ago
Global Connections to Employment (GCE) is a leading provider of employment services for individuals with disabilities. We are seeking a highly skilled Custodial Quality Control Inspector to join our team.
The successful candidate will be responsible for ensuring the quality of custodial services across various worksites. This will involve conducting regular inspections, investigating customer complaints, and providing recommendations for improvement.
Key Responsibilities:- Conduct regular quality control inspections to ensure compliance with GCE's Quality Control Plan (QCP)
- Investigate customer complaints and provide root cause analysis to identify areas for improvement
- Collaborate with project managers and operational staff to implement quality control measures
- Develop and maintain performance metrics to track quality control progress
- Minimum 2 years of experience in custodial services
- Knowledge of Ability One mission and expectations
- Excellent communication and team member/customer service skills
- Ability to work independently and as part of a team
- Physical ability to perform general tasks detailed in the assigned contract
The Custodial Quality Control Inspector will work in a variety of settings, including offices, schools, and other facilities. The role may require travel to different locations and working in various weather conditions.
The successful candidate will be required to follow GCE's Emergency Operations Work Assignment and may be required to work early morning, mid-morning, afternoon, and/or evening hours, as well as weekends and holidays.
GCE is an Equal Opportunity / Affirmative Action employer and welcomes applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
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