Seasonal Sales Support Associate

2 days ago


SaintBauzilledePutois, Occitanie, United States David Yurman Full time

Job Summary

The David Yurman Saks Sarasota Seasonal Sales Support role provides administrative and logistical support for the Retail Store Operations Staff. As a key member of the team, you will be responsible for ensuring the smooth operation of the store, providing exceptional customer service, and maintaining a high level of visual merchandising and housekeeping standards.


Key Responsibilities

  • Process sales transactions accurately and efficiently.
  • Respond to customer inquiries and direct calls to the appropriate team member.
  • Assist sales associates on the sales floor as needed to provide excellent customer service.
  • Maintain a clean and organized store environment, adhering to visual merchandising guidelines.
  • Support the sales and operations team with packaging and shipping client orders.
  • Assist with inventory management, including tracking office supplies, packaging materials, and stationery.
  • Identify and report any issues with client jewelry repairs.
  • Contribute to maintaining a clean and organized case line.
  • Assist with organizing understock and ensuring a seamless customer experience.
  • Participate in inventory serial case audits and ensure accuracy.
  • Ensure the organization and cleanliness of the jewelry cleaning area.


Requirements

  • Minimum 1 year of experience in an operational role in a customer service environment, with luxury retail experience preferred.
  • Proficiency in Microsoft Excel and Outlook.
  • Ability to be detail-oriented, adapt, and prioritize in a fast-paced environment.
  • Flexibility to work in various roles based on business needs and adapt to changing priorities.
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.


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