Seasonal Sales Support Associate
2 days ago
Job Summary
The David Yurman Saks Sarasota Seasonal Sales Support role provides administrative and logistical support for the Retail Store Operations Staff. As a key member of the team, you will be responsible for ensuring the smooth operation of the store, providing exceptional customer service, and maintaining a high level of visual merchandising and housekeeping standards.
Key Responsibilities
- Process sales transactions accurately and efficiently.
- Respond to customer inquiries and direct calls to the appropriate team member.
- Assist sales associates on the sales floor as needed to provide excellent customer service.
- Maintain a clean and organized store environment, adhering to visual merchandising guidelines.
- Support the sales and operations team with packaging and shipping client orders.
- Assist with inventory management, including tracking office supplies, packaging materials, and stationery.
- Identify and report any issues with client jewelry repairs.
- Contribute to maintaining a clean and organized case line.
- Assist with organizing understock and ensuring a seamless customer experience.
- Participate in inventory serial case audits and ensure accuracy.
- Ensure the organization and cleanliness of the jewelry cleaning area.
Requirements
- Minimum 1 year of experience in an operational role in a customer service environment, with luxury retail experience preferred.
- Proficiency in Microsoft Excel and Outlook.
- Ability to be detail-oriented, adapt, and prioritize in a fast-paced environment.
- Flexibility to work in various roles based on business needs and adapt to changing priorities.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
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