Cybersecurity Client Development Lead
7 days ago
Join the Arctic Wolf Co team and be part of a company that's shaping the future of cybersecurity. As a Customer Success Manager, you will play a critical role in driving growth and retention of our SMB customers.
About the RoleThis is an exciting opportunity to join a dynamic and growing company that's committed to delivering innovative solutions to protect our clients from cyber threats.
Key Responsibilities- Manage a portfolio of SMB customers and develop strategies to drive growth and retention
- Build strong relationships with customers to understand their needs and provide tailored solutions
- Collaborate with internal teams to identify opportunities for upselling and cross-selling
- Provide exceptional customer service and support to ensure high levels of customer satisfaction
- 2+ years of experience in a sales or account management role
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Knowledge of cybersecurity products and services
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