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Job Summary:
The Food and Beverage Team Member is a core member of the P.F. Chang's team, responsible for delivering exceptional guest experiences in our scratch kitchen restaurants. As a key player in our dining experience, you will be expected to demonstrate customer service expertise, providing individualized attention to guests and exceeding their expectations.
Key Responsibilities:
- Deliver outstanding hospitality to guests, anticipating and meeting their needs to ensure a memorable dining experience.
- Develop a thorough understanding of our menu to engage guests in choosing menu items and answer their questions confidently.
- Guide guests through their dining experience, taking, placing, and serving food and beverage orders, as well as processing payments efficiently.
- Understand our restaurant's seating layout, table division, and food delivery procedures to ensure seamless service.
Requirements:
- No prior experience is required - we provide comprehensive training to ensure your success.
- Excellent customer service skills and etiquette are essential for this role.
- Ability to execute proper sanitation practices and safety procedures is crucial for maintaining a clean and safe environment.
- Must meet state minimum age requirements for serving alcoholic beverages.
- Hold a current Food Handler's Card, where applicable, or be able to obtain one.
- Ability to multitask in a fast-paced, team-oriented environment is vital for success.
Why Work for P.F. Chang's?
We're passionate about celebrating life, family, and food, and we're looking for like-minded individuals to join our team. As a Food and Beverage Team Member, you'll be part of a unique concept that combines a scratch kitchen with a passion for sharing and celebrating. With 29 years of experience and a commitment to growth, we offer a dynamic and supportive work environment that values our team members and guests alike.
How We Protect Our Team Members:
We take the health and safety of our team members and guests seriously, adhering to CDC guidelines and complying with federal, state, and local regulations to ensure a safe and healthy environment.