Voice Systems Administrator

2 weeks ago


Arlington, Virginia, United States Crystal Management Full time
Job Title: Voice Systems Administrator

We are seeking a highly skilled Voice Systems Administrator to join our team at Crystal Management. As a Voice Systems Administrator, you will be responsible for the installation, configuration, and maintenance of voice systems, including SIP-based Session Managers, Provisioning Managers, and Media Application Servers.

Key Responsibilities:

  • Administer and maintain voice systems, including Ribbon AS and Avaya AS5300 switches
  • Configure and troubleshoot SIP-based Session Managers, Provisioning Managers, and Media Application Servers
  • Monitor and analyze system logs to identify and resolve issues
  • Provide technical support and training to end-users
  • Collaborate with cross-functional teams to ensure seamless integration with other systems

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related field
  • DoD 8570 IAT Level II baseline certification (e.g., CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP)
  • One of the following training certifications: Avaya AS5300 or Ribbon AS Fundamentals, Avaya AS5300 or Ribbon Maintenance & Provisioning, Cisco - CCNA Voice Certified, Cisco CCNA Routing, Nortel - Carrier VoIP Communication Server XA-Core, Nortel - Communication Server 2100, Nortel - Nortel Unified Communications Solutions, Avaya - Avaya Aura Application Server 5300 R2 or Above, Avaya - Avaya Aura Communication Manager or similar Carrier PBX certification
  • Experience with Oracle SIP Session Border Controller highly desirable

Clearance: DoD Secret security clearance

Benefits: Crystal Management offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and generous paid time off.

Equal Employment Opportunity: Crystal Management is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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