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Customer Service Representative

2 months ago

Chicago, Illinois, United States Sweet Mandy B's Full time

Position: Front of House Sweet Specialist

Sweet Mandy B's dessert bakery is seeking dedicated Front of House Counter Staff. This is a permanent role, ideal for individuals passionate about customer service.

Key Responsibilities:

  • Welcome and assist customers with a warm demeanor
  • Accurately record customer orders
  • Provide knowledgeable answers to product inquiries
  • Maintain food safety standards in handling and storage
  • Perform cleaning tasks throughout the shift

Qualifications:

  • Preferred two years of experience in customer service within a food establishment
  • Experience in quick service food handling in hospitality or food & beverage is advantageous
  • Attention to detail is essential
  • Strong verbal and written communication skills are required

Requirements:

  • Ability to walk, kneel, bend, and reach overhead frequently
  • Capability to stand for extended periods
  • Must be able to lift, move, and carry items weighing up to 25 pounds
  • Availability for weekdays, weekends, and holidays
  • Proficiency in reading, speaking, and writing in English is necessary

For more information about Sweet Mandy B's, please visit our website.