Director of Wellness Operations

3 weeks ago


Worcester, Massachusetts, United States Crunch Fitness Full time

About Crunch Fitness: At Crunch Fitness, we're dedicated to creating a welcoming and inclusive environment where everyone can achieve their fitness goals. As a Fitness Director, you'll play a critical role in driving this mission forward by overseeing our Personal Training departments and developing innovative strategies to engage our members.

Responsibilities:

  • Develop and implement programs to enhance member engagement, retention, and satisfaction
  • Lead and manage a team of Fitness Managers and Personal Trainers to deliver exceptional results
  • Collaborate with cross-functional teams to ensure seamless execution of company operations, procedures, and programs
  • Provide coaching, development, and performance management for direct reports to drive individual and team success
  • Ensure compliance with company policies, procedures, and regulations, including those related to member satisfaction, retention, and health and safety

Requirements:

  • 3-5 years of experience in fitness management, preferably in a multi-unit setting
  • Demonstrated expertise in talent development, recruitment, and succession planning
  • Excellent communication, leadership, and problem-solving skills
  • Nationally recognized certification in personal training and a passion for fitness

Estimated Salary Range: $95,000-$145,000 per year, depending on experience and qualifications. A comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and opportunities for professional growth and development.



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