Account Specialist

BCforward is seeking a highly motivated Account Processor to join our team in a 100% remote opportunity. As an Account Processor, you will be responsible for performing a variety of document processing and record keeping tasks associated with customer accounts.

• Enter new account information and update existing accounts
• Record transactions and answer customer inquiries
• Receive, classify, consolidate, and summarize documents and information
• Complete reports and provide administrative support
• Provide customer service duties such as answering customer inquiries, resolving customer problems, and responding to customer requests for information

We are looking for a candidate with 3-5 years of customer service experience and a college degree or active towards a college degree. Experience with payment processing systems and attention to detail are also preferred.

BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. We champion the power of human potential to help companies transform, accelerate, and scale.

As a BCforward employee, you will have the opportunity to work with a talented team of professionals and contribute to the success of our clients. We offer a dynamic and inclusive work environment and a competitive compensation package.