Veterinary Client Service Representative
1 week ago
We are seeking a highly skilled and compassionate Client Service Representative to join our team at GSVS Veterinary Emergency Services East Brunswick. As a key member of our front-line team, you will be responsible for providing exceptional client service, ensuring a positive experience for our patients and their owners.
Key Responsibilities- Provide exceptional client service, responding to phone calls, emails, and in-person inquiries in a timely and professional manner.
- Check clients in and out of the hospital, book appointments, and manage patient records.
- Process payments, handle financial transactions, and maintain accurate records.
- Collaborate with clinical staff to ensure seamless communication and efficient patient care.
- Develop and maintain strong relationships with clients, colleagues, and community partners.
- 1+ years of experience in a client-facing role, preferably in a veterinary or healthcare setting.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Ability to multitask, prioritize tasks, and maintain accuracy in a high-volume setting.
- Strong problem-solving skills, with the ability to think critically and make sound decisions.
- Empathy and compassion for clients, with a commitment to providing exceptional care and service.
- Competitive salary and benefits package, including health, dental, and vision insurance.
- Opportunities for professional growth and development, with a commitment to investing in our team members.
- A collaborative and supportive work environment, with a focus on teamwork and open communication.
- A comprehensive benefits package, including paid time off, holidays, and employee referral bonuses.
GSVS Veterinary Emergency Services East Brunswick is a leading provider of emergency veterinary care, dedicated to delivering exceptional service and care to our patients and their owners. We are proud to be part of the Veritas Veterinary Partners network, a group of like-minded professionals committed to advancing the art and science of veterinary medicine.
We are an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional client service and care.
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