Collection Specialist

3 days ago


Buffalo, New York, United States Mandarich Law Group, LLP Full time
Job Opportunity

Mandarich Law Group LLP is seeking a highly skilled Collection Specialist to join their team in Buffalo, NY. This role offers a competitive base salary and the potential for significant bonuses.

Key Responsibilities:

  • Handle inbound calls and contact consumers to negotiate delinquent accounts on behalf of clients.
  • Calculate acceptable settlement amounts according to client guidelines.
  • Effectively manage an open queue of accounts to consistently meet monthly collection goals.

Requirements:

  • Excellent verbal communication skills.
  • Multitasking and time management skills to work through account queues and inbound call volume.
  • Prior customer service experience preferred.

Benefits:

  • Competitive Base Salary: $18.00 - $20.00 per hour.
  • Graduated Bonus System for new employees.
  • Medical and Dental Coverage.
  • 401K plan with company match.
  • PTO and Paid Holidays.
  • Employee Referral Program.


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