Experienced Tax Professional

5 days ago


Minneapolis, Minnesota, United States Jackson Hewitt Full time
Job Summary

We are seeking an experienced tax professional to join our team at Jackson Hewitt. As a Seasonal Experienced Tax Preparer, you will be responsible for providing expert guidance and support to our clients throughout the tax season.

Key Responsibilities
  • Provide expert guidance and support to clients on tax-related matters
  • Prepare and complete accurate tax-related forms for clients, including multiyear, multistate, and year-end tax forms
  • Conduct face-to-face tax interviews with clients and provide IRS audit support
  • Generate business growth, increase client retention, and offer additional products and services
  • Answer client calls via our national call center routing system and provide tax-related support
  • Collection and processing of clients' payments while ensuring timely deposits
  • Marketing and business generation efforts
  • Support office priorities through teamwork and collaboration
  • Mentor and support teammates, providing guidance and in some cases acting as a lead
Requirements
  • 2+ seasons of previous tax experience
  • Experience completing individual, trust, &/or partnership tax returns
  • Passion for providing extraordinary customer service
  • Excellent communication and interpersonal skills
  • Successful completion of the Jackson Hewitt Tax Knowledge Assessment
  • Experience working in a fast-paced environment
  • Strong attention to detail and accuracy
  • Bachelor's degree in accounting or related field preferred
  • Field Instructor, Remote Support, or Call Center certification a plus
  • Tax planning and audit support experience preferred
What We Offer
  • Flexible schedules available, including day shift, weekends, weekdays, full-time or part-time
  • Opportunity to learn a new career and break into the tax industry
  • Support for career development and growth
  • A dynamic and supportive work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced tax professional looking for a new challenge, please apply today.



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