Experienced Tax Professional
5 days ago
We are seeking an experienced tax professional to join our team at Jackson Hewitt. As a Seasonal Experienced Tax Preparer, you will be responsible for providing expert guidance and support to our clients throughout the tax season.
Key Responsibilities- Provide expert guidance and support to clients on tax-related matters
- Prepare and complete accurate tax-related forms for clients, including multiyear, multistate, and year-end tax forms
- Conduct face-to-face tax interviews with clients and provide IRS audit support
- Generate business growth, increase client retention, and offer additional products and services
- Answer client calls via our national call center routing system and provide tax-related support
- Collection and processing of clients' payments while ensuring timely deposits
- Marketing and business generation efforts
- Support office priorities through teamwork and collaboration
- Mentor and support teammates, providing guidance and in some cases acting as a lead
- 2+ seasons of previous tax experience
- Experience completing individual, trust, &/or partnership tax returns
- Passion for providing extraordinary customer service
- Excellent communication and interpersonal skills
- Successful completion of the Jackson Hewitt Tax Knowledge Assessment
- Experience working in a fast-paced environment
- Strong attention to detail and accuracy
- Bachelor's degree in accounting or related field preferred
- Field Instructor, Remote Support, or Call Center certification a plus
- Tax planning and audit support experience preferred
- Flexible schedules available, including day shift, weekends, weekdays, full-time or part-time
- Opportunity to learn a new career and break into the tax industry
- Support for career development and growth
- A dynamic and supportive work environment
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced tax professional looking for a new challenge, please apply today.
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