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Sales Consultant for west elm Outlet
2 months ago
Position Overview
As a Retail Sales Specialist, you will create a memorable shopping experience for our customers by delivering exceptional service. Your role will involve utilizing effective sales strategies and showcasing extensive product knowledge in a dynamic retail environment.
Key Responsibilities
- Deliver genuine, friendly, and enthusiastic customer service by embodying our World-Class service standards.
- Meet and exceed sales targets and promotional goals while staying informed about current offers.
- Assist customers with specialized services such as gift wrapping, gift registries, locating products, catalog orders, and furniture requests.
- Employ effective sales techniques to drive multiple transactions and enhance overall productivity.
- Exhibit thorough product knowledge, highlighting features and benefits to customers.
- Accurately process transactions at the register, including sales, returns, and exchanges.
- Contribute to the visual merchandising presentation, ensuring signage and lighting are well-maintained.
- Maintain store cleanliness and organization, including the stockroom.
- Restock and ticket merchandise as necessary.
- Perform additional tasks as directed by management.
- Adhere to all company policies and procedures.
Why Join Williams-Sonoma, Inc.?
- Be part of a thriving, innovative company with a vibrant culture.
- Engage in a technology-driven business model.
- Enjoy competitive compensation and comprehensive health benefits.
- Work at the intersection of technology and retail, shaping the future of the industry.
- Be part of a team that values creativity and client experience.
- Collaborate with a knowledgeable leadership team that encourages new ideas.
- Experience a culture that rewards initiative and autonomy.
- Have fun while you work
Ideal Candidate Profile
- Passionate about sales with a proven track record of exceeding targets.
- Able to thrive in a team-oriented environment while managing individual responsibilities.
- Comfortable in an entrepreneurial setting, always seeking innovative solutions.
- Skilled at asking insightful questions to understand customer preferences.
- Enjoys connecting customers with products that suit their lifestyle.
- Most effective when provided with clear sales objectives and metrics.
- High school diploma or equivalent preferred.
- 1-2 years of experience in customer service and retail sales, preferably in specialty retail.
- Capable of managing multiple tasks effectively.
- Physically able to remain active on the sales floor and lift items up to 75 pounds.
- Full-time associates should have flexible availability to meet business needs.
Physical Requirements:
- Ability to remain mobile on the sales floor for extended periods.
- Proficient in operating the POS system.
- Ability to lift and move medium to large items safely.
Benefits Offered:
Depending on your role and location, you may be eligible for:
- A generous employee discount on all Williams-Sonoma, Inc. brands.
- A 401(k) plan with investment options.
- A wellness program supporting your overall health.
- Paid time off and holidays for full-time employees.
- Health, dental, and vision insurance, including benefits for domestic partners.
Please note that this position is not eligible for relocation assistance.
