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Senior Living Care Manager
2 months ago
Core Values: At Touchmark, we are guided by our commitment to Excellence, Teamwork, Hospitality, Integrity, and Compassion. These principles are integral to our mission of enhancing the lives of our residents.
As a leading full-service retirement community, Touchmark on West Prospect is dedicated to providing exceptional experiences for seniors, empowering them to engage in their passions and interests. Our community features top-notch amenities and award-winning programs, including our Full Life Wellness & Life Enrichment™ initiative, a remarkable culinary experience, and a devoted professional team that caters to the diverse needs of our residents.
Position Overview:
In the role of Senior Living Care Manager, you will play a vital part in enriching the lives of our residents daily. Your responsibilities will include managing, mentoring, and coordinating a team of skilled CNAs, Med Aides, and caregivers to ensure that residents in our Assisted Living and Memory Care neighborhoods receive the highest standard of care and dignity.
Qualifications:
To be considered for this position, candidates should possess:
- A Bachelor’s degree with a minimum of two years in healthcare management, or an Associate’s degree with at least four years of relevant experience.
- Current certification as a Community Based Residential Facility (CBRF) Administrator in Wisconsin.
- An RN or LPN license is advantageous but not mandatory.
- Experience as a caregiver and medication technician.
- A commitment to ongoing learning and skill enhancement, alongside a dedication to confidentiality.
- Willingness to obtain CPR/First Aid certification.
Key Responsibilities:
- Supervise the care management and maintenance for all residents in Assisted Living and Memory Care neighborhoods.
- Ensure effective planning and coordination of resident care, staff development, and quality improvement initiatives.
- Serve as a liaison among residents, nursing staff, families, and healthcare resources to facilitate optimal care for each resident.
- Lead recruitment and development efforts within the health services team.
- Manage the budget, profitability, and quality enhancement of the CBRF neighborhoods.
- Ensure compliance with state and federal regulations.
- Maintain a full-time on-site presence and participate in a Manager on Duty rotation during weekends and holidays.
Ideal Candidate Attributes:
- A genuine passion for caring for elderly residents and a desire to work in a senior living environment.
- A strong alignment with Touchmark’s values of hospitality, compassion, excellence, teamwork, and integrity, with a commitment to modeling these values through leadership.
- Proven leadership capabilities and the ability to collaborate effectively with all personnel levels.
- Exceptional qualities of responsibility, time management, compassion, and patience.
- Proficient in observing resident behavior and communicating professionally.
- Ability to maintain composure and tact when interacting with residents, families, staff, and visitors.
Benefits:
Touchmark is committed to providing the best for our residents, starting with our employees. We offer a competitive compensation and benefits package for team members working 30+ hours per week, which includes:
- Paid time off (including holidays)
- Health, dental, and vision insurance for employees and eligible dependents
- Education assistance
- Bonus and retirement plans
- Flexible Spending Accounts for healthcare, dependent care, and commuting
- On-Demand Pay for accessing earned wages
- Employee Assistance Program
- Supplemental insurance options.
We seek individuals whose values resonate with ours and who are dedicated to leading by example in safety, compassion, and empathy.
